Connect your knowledge
Ground every answer in trusted docs, policies, and product guides — no made-up replies
Draft better replies, faster
AI suggests multi-lingual responses in seconds, ready for your agents to review and send
Improve answers with feedback
Every correction and piece of feedback improves your AI, with people always in control
Help new team members onboard
New hires get instant answers to policy and product questions without digging through docs
Keep every interaction safe and secure
Built-in guardrails and compliance checks ensure secure, reliable support—even in regulated industries
Omnichannel inbox
Bring email, SMS, WhatsApp, and web chat together in a single view so nothing gets missed.
Seamless routing
Automatically send conversations to the right team — payments to Finance, logins to Support, refunds to Operations.
Context that travels
Every message carries history, customer details, and past interactions, so agents always reply with full context.
